At CommVerge Solutions, understanding the need to plan early ensures that equipment is delivered on time, proper resources are allocated early in the project and the sites are ready with the required pre-requisites for the implementation team to install, commission, integrate, and handover the system upon customer acceptance.
With best of practice approach and proven methodologies honed through years of experience, CommVerge Solutions would manage and drive the following project areas for the successful completion of the entire project:
CommVerge Solutions implements carrier-grade voice, video and data networks that address our customers’ convergent technology infrastructure requirements.
CommVerge Solutions provides convergent network solutions with its team of certified networking experts, quality planners and engineers across the region. CommVerge’s Network Integration and Design team will work with customers to finalize the architectural solution that meets their technology infrastructure requirements.
Having a strong domain expertise in the telecom sector and sound working knowledge of its customers’ networks, CommVerge Solutions is ready to provide advance optimization services to meet the operational needs of its customers. With proprietary software, technology and methodologies, CommVerge Solutions’s engineers and technicians perform system and network audit and optimization, verifying satisfactory operation of components. This includes system acceptance and verification, identifying site build problems, and suggesting solutions for installation, construction, systems, network and security optimization.
24×7 Technical Support
As part of its services, CommVerge Solutions offers a 24×7 Customer Care Center to all its customers. With local staff ready to respond to and address various technical issues, customers will not feel neglected from remote-only support provided by many equipment vendors. This service is accessible anytime and from anywhere to address customers’ needs.
As the telecom market becomes more competitive and dynamic, the complexity of technology will drive telecom operators to have requirements for outsourced or managed services from a trusted local services partner, who can offer first class engineering services and understanding of the multi-vendor environment.
Managed Services provide organizations with predictable, business-focused services that optimize operations, manage risk and deliver measurable value from technology, moving from Reactive to Proactive Services. This allows the operator to evolve IT support from delivering “billable hours” as a product, to delivering service uptime and service value. With Managed Services, the operator can transfer day-to-day related management responsibility as a strategic method for improved effective and efficient operations.